Refund Policy

We want you to be happy with Transformational Hub. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.

Paid subscriptions on Transformational Hub are processed by our reseller, Paddle, which acts as the Merchant of Record. To request a refund:

1. Visit paddle.net and look up your order using the email address you used at checkout.
2. Open the order and follow the refund request flow, or reply to the receipt you received from Paddle.
3. Alternatively, email us at support@transformationhub.app with your order details and we'll help arrange the refund with Paddle.

Refunds are returned to the original payment method. It can take several business days for the refund to appear on your statement, depending on your bank or card provider.

Subscriptions renew automatically at the end of each billing period. You can cancel at any time from your account's billing portal or via paddle.net. If you cancel, you keep access until the end of the current paid period, and you won't be charged again.

Refunds on renewed subscription payments follow the 30-day window from the renewal date.

Duplicate charges, billing errors, or extended service outages are always refunded. Reach out and we will make it right.

Please contact us or Paddle before filing a chargeback. In most cases we can resolve the issue and issue a refund faster than a bank dispute, and it avoids fees on both sides.

Questions about refunds: support@transformationhub.app. General buyer terms are set out in Paddle's Refund Policy.